It might be election day, but that does not stop technology news. GoPro has just announced a recall of all units of the Karma drone. Up until now, there have been 2,500 units made and sold.
This is not the first recall of the year, as Samsung’s Galaxy Note 7 had a massive recall. However, this is not as bad, and GoPro is handling it in a much better fashion. The company has already set up a website that owners of the Karma can use. Customers can return the Karma to GoPro or wherever they purchased it from. After that, a full refund will be prepared, and there are no replacement units as of yet.
GoPro is not yet sure what is causing a select number of the Karma units to lose power during operation. However, GoPro does plan to resume shipments of the Karma once the problem is resolved.
Nicholas Woodman, the CEO and Founder of GoPro stated
“Safety is our top priority. A very small number of Karma owners have reported incidents of power failure during operation. We have moved quickly to recall all units of Karma and provide a full refund while we investigate the issue. We are working in close coordination with both the U.S. Consumer Product Safety Commission and Federal Aviation Administration. We are very sorry to have inconvenienced our customers and we are taking every step to make the return and refund process as easy as possible.”
For more details on the GoPro Karma drone, you can visit gopro.com/2016karmareturn.