Nokia Lumia 900 Data Problem Fixed!

Posted by Jacob Krol on Apr 11, 2012 in Microsoft, Mobile Phones, Network | 0 comments

Nokia may just have some of the best customer support out there. Today, Nokia confirmed that there is a software issue on the AT&T Nokia Lumia 900. It was a memory management and for some customers it caused them to have no data connectivity. Well, Nokia and AT&T decided to take action. They are giving you 2 choices, you will be able to update the software on or around Monday April 16 or you can swap  your current device for an updated Lumia 900. Any customer who has already bought the Lumia 900 or is buying it before April 21, will get a $100 credit on their AT&T bill. This is why Nokia may have the best customer support on the market, and AT&T is here to help as well. NJTechReviews already gave you the hands-on with the device and we do think that the Lumia 900 is a great phone and this is one launch that we were extremely excited about. You Can See Our Hands-On With The AT&T Nokia Lumia 900, By Clicking Here. The Nokia Lumia 900 is available today, and you can get it for $99.99 with a 2-year contract.

 

Press Release

Putting people first

SUNNYVALE, CA, United States - This has been a memorable few months for Nokia in the US. After an award-winning product introduction at CES, followed by an incredible awareness campaign (in which we decked Times Square out in a range of colors), the stars were aligned for a successful sales start for the Lumia 900 at AT&T. On Monday, we saw that kind of a kick-off come to fruition, with a very positive response on day one.

However, soon after AT&T began selling this flagship device, we identified a software issue. In short, a memory management issue was discovered that could, in some cases, lead to loss of data connectivity. As a proactive and prudent measure, we decided, together with AT&T, to take immediate action. We have identified the issue, and have developed a solution.

If you have already purchased a Lumia 900, we are making two options available to you:

• You will be able to update your device with the latest software via Zune on or around Monday, April 16th.

or

• Swap your current Lumia 900 for an updated Lumia 900

We apologize for any inconvenience this may have caused. As a gesture of good will, every individual who has already purchased a Nokia Lumia 900 — or who will purchase one between now and April 21st – will receive a $100 credit to their AT&T bill.

We believe the Nokia Lumia 900 is unlike any other smartphone on the market. It represents an exceptional balance of power, ease of use and value, all wrapped in one of the most stylish, striking designs ever. At $99.99 at AT&T, we think the Lumia 900 is already a fantastic deal. And now, it’s unbeatable.

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